Our Privacy Notice to Patients
Welcome. C3 HealthcareRx, LLC (“C3 HealthcareRx,” “we,” “us,” or “our”) values our relationship with you and takes your privacy seriously. The purpose of this Privacy Policy is to identify how we may process, collect, store, share and use the data that we collect from you in connection with your use of our websites http://www.c3healthcarerx.com/ (the “Site”). This Privacy Policy also describes your rights with respect to your Personal Information (defined below), all as described in more detail below.
Please review this Privacy Policy from time to time; by providing information to us or accessing and/or using the Site, you accept and agree to the terms of this Privacy Policy and the use of your data and Personal Information as described in this Privacy Policy. If you do not agree to be bound by this Privacy Policy or any subsequent modifications, you should not access or use the Site.
We may update this Privacy Policy at any time, by posting the amended version, including the effective date of the amended version, to the Site. We will announce any material changes to this Privacy Policy through an alert on the Site and/or via email.
How to Contact Us
You can update your preferences with respect to your information by contacting us at the email address or phone number below. Additionally, if you have any questions or concerns about this Privacy Policy or our use of your Personal Information, please do not hesitate to contact us through any of the methods listed below.
Phone: (888) 411-1520
Email: info@c3healthcarerx.com
You can write to us at:
C3 HealthcareRx, LLC
1001 Aviation Parkway, Suite 400
Morrisville, NC 27560
Personal Information
While using the Site, we may ask you to provide us with certain personally identifiable information (“Personal Information”). Personal Information is information that identifies, relates to, describes, can reasonably be associated with, or can reasonably be linked to a particular individual or household.
We collect information from you both when you provide it voluntarily and also automatically when you access or use the Site. We collect Personal Information from you and any devices (including mobile devices) you use when you provide us information over the telephone, chat with a customer support specialist, or otherwise correspond with us.
The Information We Collect
We may collect the following categories of Personal Information from you, depending on your interactions with the Site and the choices you make, as further described in the chart below:
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Information Collected Through Use of the Site |
How We Use This Information |
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Website Inquiry Information The Site contains links or forms that can be used to contact us with inquiries about C3 HealthcareRx and our services. This is an optional service provided to you by C3 HealthcareRx. When you contact us with inquiries through the Site, you provide Personal Information, which may include your name, address, email address, and phone number. Some of the Personal Information we will ask you to provide is required in order to contact us with inquiries. |
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Third Party Data This includes both Personal Information and non-personally identifiable data from our affiliates, partners or vendors. |
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Social Media Platforms If you choose to access, visit, and/or use any of our pages on social media platforms such as Facebook or LinkedIn (“Social Media Platforms”), we may receive aggregate information and analysis about visitors’ usage of our pages on such Social Media Platforms. You may choose to provide Personal Information through Social Media Platforms, including without limitation your name, phone number, or address when you communicate with us on the Social Media Platforms, post suggestions or comments for us, or through other such interactions on the Social Media Platforms. |
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Usage Information This can be Personal Information and non-Personal Information that is collected about you when you are using the Site, and this may include:
The Site uses cookies, unique identifiers and similar technologies to collect information over time when you use or access the Site. We or our third-party partners use common tracking tools to collect information about the pages you view, the Site functions that you access, the buttons and icons you click, and to remember your login information and settings to make it easier and more efficient for you to use the Site, and to provide advertising content that we think may be of interest to you. Cookies. Cookies are small data files that are downloaded onto your computer or mobile device when you use the Site, which are unique to your device or account. Cookies make it easier for you to use the Site by saving your preferences so that we can use these to improve your next and subsequent visits to the Site. Cookies help us learn which areas of the Site are useful and which areas need improvement. Cookies may be either persistent or temporary (or session) cookies. A persistent cookie retains user preferences for a particular website, app or service, allowing those preferences to be used in future use sessions and remains valid until its set expiry date (unless deleted by the user before the expiry date). A temporary cookie, on the other hand, will expire at the end of the user session, when the web browser is closed. You can choose whether to accept cookies by changing the settings on your browser or device. For more information regarding your choices with respect to cookies and other tracking technologies, please see “Your Rights and Choices Regarding Your Personal Information” below. However, if you choose to disable this function, your experience with the Site may be impaired and some features may not work as they were intended. When we use cookies or other similar technologies, we may set the cookies ourselves or ask third parties to do so to help us. |
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Anonymized Information We use anonymized and aggregated information that may be created or derived from your Personal Information or usage of the Site for purposes that include data analysis, research, improving the Site, advertising, and developing new features and functionality within the Site. |
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Sharing Your Information
We share non-Personal Information with third parties at our discretion. In connection with the Site, we may share your Personal Information with certain third parties who we engage to help us run our business and perform the services, including under the following circumstances:
- Software and service providers, we use to manage and process your information.
- Affiliates and subsidiaries.
- Healthcare-related service providers.
- Business partners, including those who provide a product or service in partnership or collaboration with us.
Additionally, we will share your Personal Information with third parties where required by law, where it is necessary in connection with the Site, or where we have another legitimate interest in doing so.
Most of the third parties with whom we share your Personal Information are located and store your information in the United States, although some may be located or store your information outside of the United States. These third parties are only permitted to use your Personal Information to the extent necessary to enable them to provide their services to us.
If we are subject to a merger or acquisition with/by another company, we may share information with the other company in connection with the transaction, and your Personal Information may be transferred to such company upon completion of the transaction. Such acquiring company’s right to use your Personal Information shall be limited to the terms of this Privacy Policy unless additional notice is provided to you.
How We Safeguard Your Personal Information
The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. Any transmission of Personal Information is at your own risk.
How Long We Store Your Personal Information
We will retain your Personal Information only for as long as is necessary for the legitimate business purposes set out in this Privacy Policy. We will retain and use your Personal Information to the extent necessary to comply with our legal, accounting, or reporting obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes and enforce our legal agreements and policies. Additionally, we may continue to store your Personal Information contained in our standard back-ups.
We also will retain Usage Information for internal analysis purposes. Usage Information is generally retained for a shorter period of time, except when Usage Information is used to strengthen the security or to improve the functionality of the Site, or we are legally obligated to retain Usage Information for longer periods.
Your Rights and Choices Regarding Your Personal Information
Cookies. As noted above in “The Information We Collect” above, you can choose whether to accept cookies by changing the settings on your browser or device. However, if you choose to disable cookies, your experience with the Site may be impaired and some features may not work as they were intended.
Additionally, Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked. You can enable or disable Do Not Track by visiting the preferences or settings page of your web browser. However, these features are not yet uniform, so we do not currently respond to such features or signals. Therefore, if you select or turn on a “do not track” feature in your web browser, we and our third-party providers may continue collecting information about your online activities as described in this Privacy Policy.
You can choose to limit the data that third party services (e.g., social media platforms) share with us using the options provided to you by the applicable third-party service (for example, the options provided by a third-party social media platform when you connect your social media account with the Site). You can also disconnect your use of the Site from the third-party service at any time using the options provided to you by the applicable third-party service. Please note, however, that if you disconnect from the third-party service, that will not delete the data we may have previously collected while you were connected.
Transfer of Data; Special Notice to Non-U.S. Users
Your information, including Personal Information, may be transferred to – and maintained on – computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside United States and choose to provide information to us, please note that we transfer the data, including Personal Information, to the United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to such transfer.
We will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and that no transfer of your Personal Information will take place to an organization or a country unless there are adequate controls in place including the security of your data and other Personal Information.
If you are located in a country outside the U.S. and submit Personal Information to us, you consent to the general use and disclosure of such information as provided in this Privacy Policy and to the transfer and/or storage of that information to the U.S. and other countries outside your home country.
Sensitive Personal Information
Subject to the following paragraph, we ask that you not send us, and you not disclose, any sensitive Personal Information as this term is defined under applicable data protection and privacy laws (for example, social security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal background or trade union membership) on or through the Site or otherwise to us.
If you send or disclose any sensitive Personal Information to us, you consent to our processing and use of such sensitive personal data in accordance with this Privacy Policy. If you do not consent to our processing and use of such sensitive Personal Information, you must not submit such content to the Site.
Children’s Information
The Site is not intended for use by children under the age of 13. By using the Site, you represent that you are at least 13. If you do not meet this age requirement, please do not access or use the Site.
If we learn that we have collected Personal Information from a child under the age of 13, we will take reasonable steps to delete it, unless we are legally obligated to retain such information. If you believe that we have collected information from a child under the age of 13, please contact us through one of the methods listed under “How to Contact Us” above.
For more information about the Children’s Online Privacy Protection Act (“COPPA”), which applies to websites that direct their services to children under the age of thirteen (13), please visit the Federal Trade Commission’s website: https://www.ftc.gov/tips-advice/business-center/guidance/complying-coppa-frequently-asked-questions.
Links to Other Websites
The Site may contain links to third-party websites. If you click on one of those links, you will be taken to websites we do not control. This Privacy Policy does not apply to the information practices of those third-party websites. You should read the privacy policies of third-party websites carefully. We are not responsible for the content, privacy policies, actions or security of third-party websites.
Governing Law and Jurisdiction
This Privacy Policy shall be construed and governed under the laws of the United States and State of North Carolina (without regard to rules governing conflicts of laws provisions). You agree that venue for all actions, arising out of or relating in any way to your use of the Site, shall be in federal or state court of competent jurisdiction located in Wake County, North Carolina, within one (1) year after the claim arises. Each party waives any objections based on forum non conveniens and waives any objection to venue of any action instituted hereunder to the extent that an action is brought in the courts identified above. Each party consents to personal jurisdiction in the courts identified above.
This Privacy Policy was last updated February 11, 2021.